Top Banner Image:   Marylebone Project

Service User Involvement Officer (Female*)

Full time 40 hours per week - £27,829  per annum - Westminster 

Are you…
  • Experienced at working in a community engagement capacity?
  • Organised and enjoy project management?
  • Dedicated to working with vulnerable people?
  • Looking for a varied and people focused role?
  • Passionate about doing a job that makes a difference?

The Marylebone Project is one of the largest women’s hostels in the UK for women affected by homelessness. We provide shelter education opportunities, spiritual space and events in a welcoming and secure environment.

The Role:
This is a fantastic opportunity within our newly refurbished Centre, giving lots of scope for creativity and development. Within this role you will be required to deliver outstanding service to women, providing involvement opportunities and structures at a Project and wider level.

You will work in partnership to enable service users to actively take part in developing and shaping their services and programmes.  This role aims to enhance outcomes and opportunities for women.

You will have the opportunity to be part of a service which will really make a difference to women’s lives and have the privilege to see them grow in confidence and skills.
Key tasks:
  • To support the delivery of a comprehensive range of service user involvement opportunities and mechanisms.
  • To develop formalised and recognised qualification possibilities for women engaged in service delivery.
  • To ensure that service users have the mechanisms to be integral to service delivery for the Marylebone Project.
  • To produce high quality reporting and Key Performance Indicators of Service User Involvement activities within the Marylebone Project.
  • To work to deliver outstanding services and outcomes for the service users of the Marylebone Project.
  • To provide a safe and welcoming environment for service users and operate within the overall philosophies and ethos of Church Army and the Marylebone Project. 

The successful candidate will:
  • Have experience of delivering service user involvement programmes, ideally within a supported accommodation context.
  • Be passionate in their work.
  • Possess excellent communication, networking and project management skills.
  • Be confident in public speaking and group discussions.
  • Be willing and able to work flexibly to meet the needs of the women. 

Must have:
At least one year experience of working with vulnerable people in an engagement capacity within a Psychologically Informed Environment.

To find out more: 
E-mail: or call: 020 3959 1444 between 9:00am-5:00pm, Monday-Friday.
To apply: 
Please find attached the Job Description and fill out the Application Form. E-mail this to us at: Please note that CVs will not be considered.
Closing date for applications: 
8:00am on Tuesday,  4th May 2021.

Interview date:
Weeks commencing 17th and 24th of May 2021.

*Positions are exempt under Section 7 (2) (b) of the Sex Discrimination Act 1975 and are subject to an enhanced DBS check.

Service User Involvement Offic

Curtis Pritchard with Project's staff and residents at the weekly ballet class with Katie in February 2021.